Unitrust Insurance unveils new integrated Marine Portal
Unitrust Insurance on May 1st, 2021 launched a new integrated Marine Portal designed to deliver a consistently positive experience across all its interactive platforms.
The Managing Director/Chief Executive Officer, Mr John Ijerheime at the launch in their Head office Lagos, said that the interactive portal is a strategic attempt to improve the firm’s brand equity and the associated customer experience that delivers on the promise.
According to him, “We have restructured our business, invested in our people and in our overall operational efficiency in line with leading practice standards.”
He noted that with multi-channel interaction becoming the new normal, the need for cross-channel integration can’t be overstressed giving “our customers excellent options to transact business at their convenience,” adding that the company is leveraging on its contact centre platform and technology to deliver an experience that spans multiple channels without a break in customer dialogue.
The Executive Director Technical, Mrs Yetunde Adenuga, in her remark, said “Unitrust Marine Portal, delivers customer experience with limitless relevance, personalization, and value – and you can set it up in minutes. Never forget that our 5-star support team is at your disposal 24/7.
“We offer unique solutions to manage marine risk, providing flexible, robust cover against loss of or damage to ships, vessels, and cargo from the point of origin to the destination,” she added.
Unitrust is a leading insurance license in 1981 and Authorized by Corporate Affairs Commission RC- 42899 and National Insurance Commission (NAICOM).
