SON Partners Online Merchants To Combat Substandard Products

By Lucy Ekpenyong

In a bid to check mate the influx of substandard goods into the country, the Standards Organization of Nigeria (SON), has partnered online merchants to continue the fight against unscrupulous dealers who take advantage of such platforms to make Nigeria a dumping ground for their substandard goods.

Mrs Mosunmola Samuel, the head of department Consumer Complaint of SON, who made this known to journalist in Lagos said, SON’s partnership with Online Traders would help track down these dealers who would want to abuse online platforms to sell their substandard goods, and urged consumers to always report to SON wherever they had issues with products bought both online and at physical markets.

“This is why we are working assiduously on partnering with online merchants to ensure that Nigeria is not a destination for substandard goods”, She said.

While appreciating consumers for their feedbacks to the organization as a show of their level of confidence reposed in it and the Federal Government she stressed that “We are proud for the trust in us to start our consumer protection mandate as it also helps us develop and introduce new standards”.

Furthermore, she said “Consumer complaints were the first step of redress that consumers took in the process of consumer protection, maintaining that feedback had more power than ever”.