PTAD Commences Next Of Kin, Gratuity Expanded Project

Dr. Chioma Ejikeme, PTAD Executive Secretary

The Pension Transitional Arrangement Directorate (PTAD) has commenced an expanded computation project for verified Pensioners and Next-of-Kin of deceased pensioners, to resolve their complaints of non-payment of Gratuity and Death Benefits respectively.

According to a statement by the Directorate’s Head, Corporate Communications, Mr. Olugbenga Ajayi, the Executive Secretary of PTAD, Dr. Chioma Ejikeme, made the announcement, stating that the expanded Project became necessary following a deluge of complaints from some pensioners and Next-of-Kin of deceased pensioners over non-payment of their Gratuity and Death Benefits, many years after verification.

Dr. Ejikeme, according to the statement, however explained that the delay in NoK payments was a result of the thorough and painstaking scrutiny NoK documents are subjected to to avoid paying to the wrong beneficiary, as well as delays in getting responses from some organisations the deceased pensioners retired from.

“The Expanded Project will check and categorize all verified NoK files and claims of non-payment of Gratuity to identify and pay all eligible NoK and pensioners with unpaid Gratuity,” Dr. Ejikeme explained in the statement.

The Directorate therefore called on Next-of-Kin of deceased pensioners who have been verified by PTAD but are yet to receive their payments, to send their complaints to nokcomplaints@ptad.gov.ng to enable the Project Team to investigate and resolve their complaints.