Leadway Creates Technological-Driven Brokers Portal For Ease of Transaction
Fourth from Left: NCRIB President, Mr. Rotimi Edu, presenting a plaque of appreciation to the Director/Head of Sales, Mr. Shola Ajayi who represented the MD/CEO, Leadway Assurance Limited at the August edition of the NCRIB Members’ Evening sponsored by Leadway Assurance Limited, held at the NCRIB House, Alagomeji, Yaba, Lagos, as members of the management of NCRIB and Leadway Assurance flanked left and right watched in admiration.
As part of our efforts to remain an agile organization in order to meet your ever-changing and dynamic needs, we have restructured our business along client-facing lines than divisional insurance business lines.
Among other initiatives currently being implemented to improve our customer experience, we have also put in place a technologically driven broker management solution called the Brokers Portal which was essentially conceived to simplify the process flow of transactions between us as underwriters and you ensuring the business can be done in real-time and providing more value to you, the Managing Director/Chief Executive Officer, Leadway Assurance Limited, Mr. Tunde Hassan-Odukale has said.
Tunde who disclosed this today at the August edition of the Nigerian Council or Registered Insurance Brokers (NCRIB) Members’ Evening sponsored by Leadway Assurance Limited, said the restructuring is to ensure that “we have focal points on all our suite of products and services on a composite insurance /group services basis.”
Ably represented at the event by the Director/Head of Sales, Mr. Shola Ajayi, Tunde said the company has collapsed its old structure of operations to ensure a higher level of efficiency and agility to meet customers’ ever-changing needs.
Leadway Assurance, according to him, is committed to the growth of the insurance industry and called on the operators to collaborate, and apply a growth mindset while embracing technology to overcome challenges the industry is facing.
“We have collapsed our old structure that was along business divisions of Life Insurance and General to revamp as Sales and Technical (including Operations) divisions.
“This will ensure that all our market-facing activities across the Leadway Group (Insurance, Health, Pensions, Fund Management) are intensified for a higher level of efficiency and agility to meet your financial protection and assurance needs all in one.
“Also, we are not oblivious of the challenges that are emerging and some that have always existed, irrespective of these challenges we will continue to find ways around them. We will take learnings along the way, be agile and will not let go of our resilience.
Fourth from Left: NCRIB President, Mr. Rotimi Edu, presenting a plaque of appreciation to Mr. Benjamin Udenyi, Police Public Relations Officer who represented Abiodun Alabi, Commissioner of Police, Lagos State Police Command, at the August edition of the NCRIB Members’ Evening sponsored by Leadway Assurance Limited, held at the NCRIB House, Alagomeji, Yaba, Lagos, as members of the management of NCRIB and Leadway Assurance flanked left and right watched in admiration.
“We don’t grow when things are easy, it induces complacency but challenges create room for improvements and for growth. The best way to overcome these challenges would require collaborative effort, a growth mindset and continuous improvements. It is important that we do not forget that innovation, knowledge gathering and continuous adoption of technology as it advances, is essential to our future,” Tunde Hassan-Odukale said.
“Our industry is a remarkable one, marked with resilience and growth against all odds, it presents innumerable opportunities for improving our country’s economy. We anticipate more growth and successes in the industry and this remains our collective responsibility to ensure this. Collaboration as we know divides the task and multiplies the successes so this evening we celebrate our wins and then look forward to more successes because now more than ever, your role and contribution is even more reinforced, Tunde added.
Earlier in his speech, the President/Chairman of Council, NCRIB, Mr. Rotimi Edu, thanked Leadway Assurance for hosting the Members’ Evening even as he endorsed the company describing Leadway as a company with integrity.
While calling on the Brokers fraternity to patronize Leadway, he assured them of Leadway’s ability to meet their expectation through prompt payment of genuine claims.
