FBN General Insurance Launches ClaimsAlert Service
L-R: Mrs. Shola Osho, Head, Business Development, FBN General Insurance; a ClaimsAlert Service agent; Mr. Bode Opadokun, MD/CEO, FBN General Insurance; another ClaimsAlert Service agent and Mrs. Elizabeth Agugoh, Head, Marketing and Corporate Communications, FBNInsurance at the launch of the ClaimsAlert Service
In a bid to add value to its services, FBN General Insurance, a subsidiary of FBNInsurance and a member of the FBNHoldings Company has launched a new service called FBNGI ClaimsAlert Service.
Speaking at the unveiling of the service today at the FBN General Insurance office, Ikorodu Road, Lagos, the Managing Director of the Company, Mr. Bode Opadokun, said FBN General Insurance ClaimsAlert Service is designed to provide a responsive service to all her Comprehensive Auto Insurance policyholders.
He said this phase of the service will take care of the company’s policyholders with Comprehensive Auto Insurance who have been involved in an accident within the Lagos Metropolis where the service is currently active.
He said the service will be active in seven local government areas namely: Eti-Osa, Lagos Island, Lagos Mainland, Surulere, Kosofe, Shomolu and Ikeja.
According to him, “The FBN General Insurance ClaimsAlert Service is a value-added service to all her Comprehensive Auto Insurance Policyholders only and this comes at no extra cost.
“FBN General Insurance has a dedicated team of Claims Agents, Customer Support Staff and Auto Garages for prompt and quality repairs of your vehicles. Customers will get claims to the value of N50,000 and below resolved at the scene of the accident,” he said.
The service, according to Mr. Opadokun is of no additional charge.
As special benefits, the service will provide instant resolution to minor claims; peace of mind to policyholder with FBNGI Claims Representative right there to provide support; Easy of starting Claims Process for quick resolution and resolution of claims at scene of incidence by the Claims Representative(s).
The unique features of the service include dedicated claims representatives, dedicated bikes, dedicated customer support staff and dedicated auto garages for prompt and quality repairs.
