Premium Pension honours Clients with Excellence Awards
L-R: Managing Director/ CEO Premium Pension Limited, Umar Mairami; Director of the company, Haruna Saeed; Executive Director Business Development South & Strategy, Kemi Olowashina; Non Executive Director, Bose Adeshina and Executive Director North and Investment, Kabir Tijani at the event held in Lagos recently.
In a bid to celebrate and reward loyal clients and customers, Premium Pension Limited, Nigeria’s leading pension Fund administrators has initiated awards of excellence.
The awards which is divided into five categories, according to the management of the firm, is to celebrate corporate clients that have patronized the company since its inception in 2005.
The Managing Director and Chief Executive Officer of the firm, Mr. Umar Mairami, who commended those customers who had despite all odds, petronised and supported Premium Pension thus far.
He said the Awards of Excellence was initiated to celebrate these customers for their patronage and support.
The five categories of the awards included: Companies that trusted Premium Pension for 12 years; Companies with highest monthly pension remittance; five most compliant organization on monthly pension remittance; Companies with highest percentage work force that signed with Premium Pension and organization with highest Additional Voluntary Contribution (AVC).
Some of the companies that received awards at the event included First Bank Nigeria Plc; Eco bank; Dangote Group; Petrobank Plc; Dantata Construction Company; Sipen Contracting Nigeria Limited.
Giiving a brief insight into the company operation, Mairami said as at end of August 2018, the pensioner Asset Under Managerment (AUM) under its care has grown to N590 billion, while pensioners Retirement Saving Account (RSA) increased to 660,000.
The MD/CEO said presently the company’s staff strength is over 11,000 with 46 service centres across the country.
From left: Head Corporate Communications, Premium Pension Limited, Aliyu Mohammed Ali (2nd left) with members of staff at the event
Meanwhile, in a recent press parley, Mairami had maintained that the firm accounts for over 10 per cent of total industry retirees on Programmed Withdrawal and have paid out over N86 billion in lump sum and programmed withdrawal benefits, since inception, representing 18 per cent of total amount paid by the industry.
He posited that the company determined to ensure payment process is as seamless as possible, for customers, stressing that with necessary risk controls, the firm will continue to ensure the standard already attained is sustained.
Mairami noted that in a drive to ensure the firm continues to improve its efficiency levels and invariably customer experience, it adopted two International Organization for Standardization (ISO) management systems, specifically ISO 9001:2015 Quality Management System (QMS) and ISO 27001:2013 Information Security Management System (ISMS).
“We were recently recertified for the later and currently in the final stages of getting certified for the former. These projects were implemented simultaneously with our new, fully integrated and customer-centric Core Business Application,” he added.
He noted that the firm has set a five-year strategic plan that would lift her to lofty heights. According to him, all the initiatives being embarked upon is to differentiate the firm, using technology – easy-to-use multi interaction platforms for customers -and improve the customer journey with the organisation.
He identified the firm’s customers as the centre of all it does, adding that the management appreciates customers consistent feedback and support, which has served as input into all the improvement projects currently being implemented.
“We restate our commitment to remain true to our core values – Care, Integrity, Transparency, Ethics and Professionalism – in carrying out all our duties to them and other key stakeholders,” he added.
He said the company is fully prepared for the forth coming micro pension scheme, stressing that more offices will be open across the country to harness opportunities to be provided by the scheme.
He implores the public to embrace the Contributory Pension Scheme (CPS), which he said remains one of the best legacy the government has laid for the citizenry.
According to him, the present economic situation demands that people should plan their future to mitigate hardship at old age. He identified the CPS as one of the best tools to secure a robust future, especially at old age
